InofoNET’s commitment to openness and transparency drives the organization to work on projects championing causes such as these. With a credible track record of harnessing the use of ICT to enhance civic participation and monitor elections, we provided the Zambia Elections Information Centre (ZEIC) with technological support and capacity building for their work on and around the 11thAugust, 2016 election period. The election center, which is ICT driven was set up to provide relevant, verified and timely information on the election situation around Zambia and is the country’s first ever Election Situation Room (ESR). Having been a part of the project from inception we met with several ZEIC Partners, namely:

  • The Foundation for Democratic Process (FODEP),
  • Southern Africa Centre for Conflict Resolution and Dialogue (SACCORD),
  • Zambia National Women’s Lobby (ZNWL)
  • Transparency International Zambia (TIZ)

InfoNET set up all the technology platforms for the center, allowing the flow of information from the citizens to the center and vice-versa. In addition to this, an SMS response system was developed and the Elections Action Response Model that the center uses to manage and respond to the information that it receives in a systematic manner. The project not only relies on information from citizens but that from selected monitors and data officers on the ground. InfoNET conducted training sessions for data officers as well as monitors in different parts of the country. The regional monitor training, which was a ‘Trainer of Trainers’ had a spillover effect targeting 9,000 monitors with these “new” trainers going on to train others. Similarly trained were up to 156 Media Monitors in the capital city, 255 Women Monitors from the Women’s Lobby, Lusaka and 50 TIZ monitors in Zambia.