The Government of Kenya, through the Office of the President, the Commission on Administrative Justice and InfoNET Africa have collaborated to create an ecosystem of support towards creating a responsive government and a responsible citizenry, by providing Sauti Yetu portal & applications.
Sauti Yetu is developed as a tool to improve the ecosystems of public service delivery. It allows citizens to amplify their suggestions, concerns and complaints directly to the responsible service provider. It also allows automatic escalation of non-responsive providers for action.
Effectiveness, impact and knowledge of Sauti Yetu is led by the African Institute for Health and Development.
The adoption of Sauti Yetu by National Government (sautiyetu.go.ke) and subsequent development of Sauti Yetu Portal for 4 County Governments began in November 2015.
The County governments that have the Sauti Yetu Portal domesticated for their county needs include Kwale and Tharaka Nithi, with plans for Nairobi, Isiolo and Elgeyo Marakwet Counties still ongoing.