InfoNET and the Zambia Elections Information Centre (ZEIC)

InfoNET’s commitment to openness and transparency drives the organisation to work on projects championing causes such as these. With a credible track record of harnessing the use of ICTs to enhance civic participation and monitor elections, we provided the Zambia Elections Information Centre (ZEIC) with technological support and capacity building for their work on and around the 11th August, 2016 election period.

The election centre, which is ICT driven was set up to provide relevant, verified and timely information on the election situation around Zambia and is the country’s first ever Election Situation Room (ESR).

Having been a part of the project from inception we met with several of partners of ZEIC, namely the Foundation for Democratic Process (FODEP), Southern Africa Centre for Conflict Resolution and Dialogue (SACCORD), Zambia National Women’s Lobby ( ZNWL) and Transparency International Zambia (TIZ) as we helped bring to life the information centre.

We set up all the technology platforms for the centre, allowing the flow of information from the citizens to the centre and vice-versa to be seamless, easily accessible and wide reaching. In addition to this, we developed the SMS response systems as well as the Elections Action Response Model that the centre uses to manage and respond to the information that it receives in a systematic manner.

The project not only relies on information from citizens but that from selected monitors and data officers on the ground. Our team conducted training sessions for data officers as well as monitors in different parts of the country. The regional monitor training, which was a ‘Trainer of Trainers’ will have a spillover effect targeting 9,000 monitors whom these “new” trainers will go on to train. Similarly trained were up to 156 Media Monitors in the capital city, 255 Women Monitors from the Womens Lobby, Lusaka and 50 TIZ monitors in Zambia.

The technical support rendered has helped the centre meet its objectives of being a credible source of information that the Zambian people and various stakeholders can access and rely on through various ICT platforms and as the nation goes about writing its future.